Shipping policy
1. ORDER PROCESSING
All orders are processed within [1–3 business days] after receiving your order confirmation email. You will receive another notification when your order has shipped.
Orders are not processed or shipped on weekends or holidays.
In the event of high order volume, processing times may be delayed. If there is a significant delay, we will notify you via email.
2. SHIPPING RATES & DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: [3–7 business days]
- Expedited Shipping: [1–3 business days]
Delivery delays can occasionally occur due to carrier issues beyond our control.
3. SHIPPING CONFIRMATION & TRACKING
You will receive a shipping confirmation email containing your tracking number(s) once your order has shipped. Tracking information will be active within 24–48 hours.
4. INTERNATIONAL SHIPPING
We currently [do/do not] ship outside the United States.
If international shipping is available:
- Customers are responsible for all customs duties, taxes, and import fees
- Delivery times may vary depending on destination and customs processing
5. LOST, STOLEN, OR DAMAGED PACKAGES
Nobilis Performance is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.
If your package arrives damaged, please contact us within [5 days] of delivery at [Insert Email] with photos of the damage.
We will work with the carrier to resolve the issue where possible.
6. INCORRECT SHIPPING ADDRESSES
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
- We are not responsible for orders shipped to the wrong address
- Address changes may not be possible once the order has shipped
7. ORDER CHANGES & CANCELLATIONS
Orders can only be modified or canceled within [12–24 hours] of purchase.
After this window, orders are processed and cannot be changed.
8. SHIPPING RESTRICTIONS
Certain products may have shipping restrictions based on location or carrier limitations. These restrictions will be noted at checkout.
9. CONTACT INFORMATION
For questions about shipping, please contact us at:
Email: [aaronhayes@nobilisperformance.com]
Business Name: Nobilis Performance
10. POLICY UPDATES
We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page with an updated effective date.
By placing an order with Nobilis Performance, you agree to the terms outlined in this Shipping Policy.